ARAG ACTIVO

The following guarantees of the General Conditions are covered

Risks and insured sums per person and journey

PROVISION OF SERVICES:

The provision of the services envisaged in this policy will be dealt with through the ARAG COMPAÑÍA INTERNACIONAL DE SEGUROS Y REASEGUROS, S.A. Organisation.

ARAG shall give the Insured documentation proving his or her entitlement, along with instructions and the emergency telephone number, for use when services are urgently required.

The ARAG telephone number is 93 300 10 50 if the call is made in Spain, and 34 93 300 10 50 if calling from abroad. Reverse charge calls may be made.

Alternative tourism: An alternative tourism trip is understood to be any that seeks occurrences and experiences which involve the practice of pursuits in nature, be they sporting or adventure activities, provided that they undertaken in a quality environment and inherently involve some degree of physical effort or skill to perform them, or others of a cultural, gastronomic and rural nature. The following activities are covered: Cycling, horse-riding, vehicles, buggies driven by the original Insured, rafting, diving, jet skis, banana tubes and general beach games, fast outboards (with pilot), canoes (local skippers), helicopter flights, ranch activities (bullfights, etc.) motorboats (with pilot), trekking, canyoning, quadbikes, tennis, golf, kayaking, windsurfing, pedalos, catamarans, light vessels, snowmobiles, pocket motorbikes, pedal boats, ice karts, sledges or similar, sailing boats, orientation, assault courses, horse buggies, rack railways, sports gymkhanas, dog sleds, the Artouste train, aerotrim, inflatable tube rides, summit chairlift, climbing and abseiling, caving, skating, bungee jumping, archery, hot-air balloon and captive balloon, water skiing, ultra-tube, ski bus, hydrospeed, and any other sports activity with a similar degree of risk.

DUTY TO INFORM THE INSURED

By virtue of this certificate and prior to enactment of the insurance, the Insured Person has received the following information, in accordance with the provisions of article 60 of the Act governing the arrangement and supervision of Private Insurance and in articles 104 to 107 of its Administrative Regulation.

·  The Insurer of the policy is Arag Compañía Internacional de Seguros y Reaseguros, SA, a limited company incorporated in Spain with registered offices at Calle Roger de Flor, 16, Barcelona.

·  The insurance contract is subject to Spanish law, in particular Law 50/1980 of 8 October, regarding Insurance Contracts.

·  The Policyholder or the Insured may, in cases of dispute with the Insurer, have recourse to Arbitration and the ordinary Spanish Courts of Justice, notwithstanding the right to present any claims to the General Insurance Council.

In compliance with that established in Law 26/2006, of 27 July, on private insurance and reinsurance brokerage, we expressly provide the following information:

1. Broker’s identity and address: Taeds-Piniés, Molinas, Milá, Correduría de Seguros, S.L., with registered address at Paseo de Gracia, 11 B, 9, 08007 Barcelona.

2. We are registered with the Special Administrative Register of Insurance Brokers of the DGSFP (Directorate General of Insurance and Pension Funds) of the Inland Revenue with number J-566. Said bodies may be contacted for the purposes of verification.

3. We have no direct or indirect holding in the share capital of insurance establishments, and nor does any insurance establishment or company associated therewith have any holding in our share capital.

4. As part of our work in insurance brokerage, we are obliged to provide objective professional advice on the type of insurance contract that suits your needs.

5. In accordance with that established in ECO 734/2004 Order, of 11 March (BOE-official Spanish parliamentary records- 24 March 2004), you are informed that should you wish to make any complaint or claim with regard to our brokerage, you may do so by contacting our Customer Service Department, Association of Insurance brokers, and addressing it to Mr Pablo Güell, Paseo de Sant Joan, 33. 08010 Barcelona (elcol-legi@elcol-legi.org), who is assigned a period of two months to resolve it. The operating standards of said Department, adapted to legal requirements, are available to you.

INFORMATION ON DATA PROTECTION

Should this policy include data concerning natural persons other than the Insurance Policyholder, the latter must inform such persons in advance of the content of the following paragraphs.

The applicant consents to the inclusion of any data of a personal nature that may appear in this application within the files of the Broker and of ARAG. The processing of such data is intended to facilitate the basis and development of the contractual relationship that binds the applicant and the Insurer.

The personal details provided may be communicated to other Insurance Companies or public organisations related to the insurance sector for statistics purposes, to fight fraud or for the purposes of the co-insurance or reinsurance of the risk.

Agreeing to this processing is essential for the contractual relationship referred to in this document to take effect, which is not possible without said agreement.

The applicant may exercise his or her rights of access, objection, amendment and cancellation before the Broker or before the Insurer, within the terms specified in the data protection legislation, and shall send any communications to their registered office.

Similarly, the applicant authorises ARAG to process his or her data in order to send information on other insurance products marketed by the Company, and to convey them to other Companies within the group for the same purpose.

If you do not wish to receive promotional literature from Arag or Companies within the group, tick the following box: c. Refusal to authorise said processing will not prevent formalisation of the contractual relationship.

CUSTOMER SERVICE DEPARTMENT

Pursuant to that established in Article 9 of the ECO/734/2004 Order of 11 March, please be advised that ARAG has a Customer Service Department (C/ Roger de Flor, 16 , 08018 - Barcelona , telephone 902.367.185, fax. 93.300.18.66. e-mail: dac@arag.es, website: www.arag.es) to deal with and solve any complaints and claims presented by its insured parties in relation to their interests and legally-recognised rights, which shall be dealt with and solved within a maximum of two months as of their presentation. In the event of disagreement with the solution adopted or where the two-month period has ended without any response being given, the claimant may contact the Ombudsman in Defence of the Insured at the General Insurance Council (Paseo de Castellana, 44, 28046 - Madrid, Tel. 902.197.936, fax. 91.339.71.13).